Staff-HR Business Process

Role Purpose: Supporting the execution of HR processes and workflows within an organization. Executing HR processes, maintaining accurate records, facilitating workflow efficiency, and ensuring compliance within the organization's HR operations. Their assistance in process improvement, user guidance, and collaboration with the objectives of supports the effective execution of HR functions.

Reporting Relationship:

• Report to: AVP-Head of HR Digital Solutions
• Direct Reports (Subordinate): N/A
• Indirect Reports (if any): N/A

Operating Network:

• Internal (within function)
• Internal (outside of function)
• External
  • Group HR Operations
  • Dept. HRIS & HR Analytics
  • Chief Enterprise Data Analytics Officer
  • Chief Digital Officer
  • Group Corporate Information Security
  • Vendor / Related Parties

Scope of Work:

• Process Support: Assist in executing HR processes following established guidelines. Ensure adherence to procedural standards.
• Data Entry & Documentation: Perform accurate data entry and maintain HR process documentation. Ensure records are up-to-date and detailed.
• Workflow Assistance: Identify bottlenecks in HR workflows and propose improvements. Support in streamlining processes for increased efficiency.
• User Guidance: Provide guidance and assistance to users regarding HR processes and systems. Ensure clear understanding and compliance with procedures.
• Compliance Monitoring: Assist in monitoring HR process compliance with policies and legal standards. Ensure adherence to industry regulations.
• Process Analysis: Contribute to the analysis of HR processes for optimization. Provide insights for enhanced operational effectiveness.
• Collaboration: Work with HR teams and other departments to ensure smooth process flow. Collaborate for effective process execution.

Minimum Requirements:

• Qualification: A bachelor's degree in Human Resources, Business Administration, Management, or a related field is beneficial. Equivalent experience or certifications in HR processes can also be considered.
• Related Experience: Entry-level positions may not require extensive experience, but familiarity with HR processes and systems, administrative roles, or experience in following procedural guidelines is often preferred.
• Skills: Basic knowledge of software used for data entry, documentation, and process analysis is advantageous. Proficiency in using Microsoft Office tools, particularly Excel, Word, or database software for maintaining records and documentation. Readiness to learn and adapt to new systems or process changes; demonstrate initiative in suggesting improvements to streamline HR workflows .

Technical Competencies:

• Application and System Integration: Advanced 
• Functional Information System Management: Advanced 
• Advanced Analytics: Advanced 

Behavioral Competencies:

• Learning Agility: Advanced 
• Making Difference: Advanced 
• People Management: Advanced 
• Translating Strategy into Action: Advanced 
• Decisiveness: Advanced 
• Accelerate Business And Customer: Advanced 
• Cultivate Networks & Partnerships: Advanced 
• Effective Collaboration: Advanced
• Learning & Growth Mindset: Advanced