Staff - Compliance Licenses Management

Role Purpose:

The Staff – Compliance & License Management is responsible for managing the company’s operational licenses and ensuring full compliance with all regulatory obligations. This includes handling the application, renewal, amendment, and termination of licenses.

The role also involves leading timely and accurate regulatory reporting, ensuring radio spectrum usage compliance, and maintaining readiness for regulatory evaluations. In addition, the position is expected to strengthen strategic engagement with key stakeholders and regulators

Scope of Work:

1. License Management:
   • In coordination with B2C & B2B Technology operation, to execute timely application, renewal, amendment/ modification, and termination of ISR/Radio Spectrum Licenses through e-licensing systems (ISTARA & MySpectra).
   • Actively coordinate with the MCDA -Digital Infrastructure Service Team regarding the application, renewal, amendment/modification, and termination of ISR.
   • Ensure ISR data accuracy by maintaining updated ISR report
2. Regulatory Compliance & Reporting:
   • Lead the preparation and ensure timely, accurate submission of periodic regulatory reports, such as Telecommunication Performance Reports (LKO), QoS, Numbering, Radio spectrum usage.
   • Maintain strong internal controls to ensure accurate, up-to-date records, and verifiable documentation for regulatory evaluations.
   • Proactively identify and mitigate non-compliance risks through regular reviews, and timely issue resolution
3. Government Verification:
   • Represent the company during regulatory evaluations or verification visits conducted by MCDA.
   • Lead the preparation of supporting data, coordinate internal clarification processes, and manage post-audit actions to ensure compliance resolution without delay or penalty.
   • Advocate the company’s position in regulatory discussions
4. Leadership & Development: 
   • Collaborate across functions to ensure effective regulatory execution, with the goal of meeting all compliance obligations and avoiding potential regulatory sanctions.
   • Take proactive actions to handle urgent licensing issues and engage constructively with regulatory authorities.
   • Foster a culture of accountability, continuous improvement, and professional development

Minimum Requirements
Qualification:
Bachelor’s Degree from any discipline, preferably from technical (engineering)

Related Experience:
•    Experience especially in telecommunication regulations and network environment are preferred with minimum 2 years.
•    ISR – MW link governance
•    Experience with Telecom Operator, Telecom Regulatory Authorities and Policy Makers, backed by experience in communications network. Thorough understanding of technical and operational aspects of communications networks. 
•    Familiarity with Telco reporting such as LKO, Numbering, QoS indicators.
Skills:
•    Understanding in Telecommunication licenses related to network and services and understanding in Indosat operation practices.
•    Digital Skills: Microsoft Office Suite (PowerPoint, Excel, Word, Outlook)
•    Soft Skills: Data Analyst – driven decision making, analytical thinking, Effective communication 
•    Ability to identify problems, finding alternative solutions and deciding the right action regarding with operational issues