Sr Officer-SMB Surabaya
ID
Role Purpose:
The Postpaid Sales Team at the region level is responsible for driving postpaid product sales through direct sales channels and partner stores (based on Region Org.). This team ensures the achievement of regional sales targets by executing sales programs, maintaining strong relationships with partners, and optimizing customer acquisition and retention strategies. They work closely with the Postpaid Operations team to ensure smooth implementation of sales policies, programs, and processes.
Scope of Work:
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Area of Responsibilities |
Key Activities |
Deliverables |
|
Drive customer acquisition |
Execute direct and indirect sales campaigns to acquire new customers. |
execution reports and subscriber growth metrics. |
|
Strengthen sales channel partnerships |
Build and maintain strong relationships with partners. |
Channel performance reviews and partnership agreements. |
|
Improve sales team performance |
Monitore & support the sales team to achieve targets. |
execution plans and team performance improvement reports. |
|
Optimize sales conversion rates |
Utilize data-driven insights to refine sales processes for acqusitio & renewal |
Sales conversion analysis and recommendations for each channel |
|
Collaborate with marketing for promotions |
Align sales efforts with marketing campaigns to boost customer interest. |
Integrated campaign reports and feedback. |
|
Qualifications |
|
| A bachelor's degree in Business Administration, Sales, Operations Management, or a related field. | |
| At least 5-7 years of experience in sales operations, channel program management, or related fields. | |
| Expertise in-knowledge of channel operations, program implementation, and governance processes. | |
| Strong understanding of compliance monitoring, risk management, and performance analysis. | |
| Proficiency in workflow management, problem-solving, and operational planning. | |
| Advanced skills in program management, project coordination, and communication. | |