Sr Officer-SDP Operation

Role Purpose 

The Channel Operations SDP is responsible for overseeing and optimizing the operations of partner channels in rural markets. This role focuses on building strong relationships with rural partners, enhancing operational efficiency, and driving growth through strategic initiatives tailored to the unique challenges of rural environments. 

Area of Responsibilities 

• Channel Strategy Development 

Create and implement strategies to expand and optimize the rural partner channel, assessing market needs and opportunities. 

Review existing & new partner (polygon, owner's data validity, manpower's data) from Circle and partner resignation 

• Partner Relationship Management 

Establish and maintain productive relationships with rural partners, ensuring strong communication and collaboration to meet mutual goals. 

• Operational Oversight 

Manage the day-to-day operations of rural partner channels, ensuring that processes are efficient, compliant, and aligned with company standards. 

• Training and Support 

Provide training and ongoing support to rural partners to enhance their capabilities and promote product knowledge. 

• Performance Monitoring 

Develop and track key performance indicators (KPIs) for rural partners, analyzing performance data to identify areas for improvement. 

• Market Analysis 

Conduct regular market research to understand rural market trends, customer needs, and competitive landscape, adapting strategies accordingly. 

• Reporting 

Prepare regular reports for management on channel performance, partner engagement, and market insights. 

• Collaboration 

Work closely with sales, marketing, and product teams to ensure alignment and support for rural initiatives. 

Qualification

Education:  

Bachelor’s degree in Business, Management, Operations, or related field. 

Related Experience: 

• 3+ years of experience in partnership management, operations, or business development, preferably in the telecom or tech sector 

Hard Skills: 

• Project Management: Experience managing complex projects involving multiple stakeholders and departments. 

• Analytical Skills: Strong ability to analyze performance data, identify trends, and provide actionable insights. 

• Communication Skills: Excellent verbal and written communication skills for managing partner relationships and internal coordination. 

Soft Skill: 

• Leadership: Proven leadership skills with a track record of managing large, cross-functional teams and driving transformational change in distribution or supply chain operations. 

• Analytical Skills: Strong analytical abilities to interpret market data, sales reports, and operational metrics to make informed strategic decisions. 

• Results-Oriented: Focused on achieving tangible outcomes and meeting distribution and sales targets.