Sr Officer-Billing Management

Job Description

Key Roles of Responsibility:
-    To ensure that all billing generation for B2B, B2C and HBB run well
-    To perform quality checking of billing productions
-    To handle complaint handling related to billing for B2B, B2C and HBB
-    To manage cost related to paper bill
-    Analyzing & Reporting Billing Production

Experience:
•    Minimum 2 years in customer service or having experience in data management and billing system production
•    Strong communication and leadership skills
•    Understanding of billing system
•    Understanding key performance indicator of billing printing and delivery

Skills:
Have knowledge of:
•    IT related such has hardware and software
•    Analytical and problem-solving skills
•    Database & billing system management (oracle, SQL, RBM, Siebel)
•    Able to manage complexity and quick responsive will be advantage 
•    Strong in leadership to manage a team 
•    Interpersonal and communication skills
•    Able to work under pressure
•    Customer and Market focus