Officer-Partnership Operation Support

Short Description

To provide end-to-end operational and coordination support for the Partnership Alliance team, enabling seamless execution of partnership initiatives with strong governance, compliance, and agility.

This role serves as the operational backbone of the partnership organization, ensuring structured processes, effective cross-functional alignment, and disciplined execution across all partnership activities.

By strengthening governance frameworks, managing compliance and documentation, and overseeing budget, finance, and legal administration, this role ensures operational excellence and supports the team in delivering scalable and impactful partnerships.

Long Description

Qualification:

• Bachelor’s degree (S1) in Law, Business, Management, Accounting, Economics, or related fields.
• 1–3 years of experience in governance, administration, compliance, audit, & management, (fresh graduates with strong analytical skills may be considered).
• Good understanding of Telco is a Plus

Strong skills in:

• Ms Office Tools (Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive. Microsoft Power BI is a Plus)
• Data processing and reporting

Detail-oriented, analytical, and comfortable working with cross-functional teams.

Core Competencies

1. Coordination & Stakeholder Management

Ability to coordinate across multiple internal and external stakeholders, ensuring smooth communication, alignment, and timely follow-ups.

2. Execution & Operational Discipline

Strong ability to execute tasks with accuracy and timeliness, ensuring all partnership activities run according to plan and process.

3. Organization & Attention to Detail

Maintains structured documentation, tracks multiple workstreams, and ensures high accuracy in reporting, MoM, and administrative tasks.

4. Communication Skills

Clear and professional written and verbal communication, especially in drafting emails, MoM, and coordinating with stakeholders.

5. Problem Solving & Proactiveness

Able to identify issues early, take initiative, and follow through on actions without constant supervision.

6. Time Management & Prioritization

Able to manage multiple tasks simultaneously, prioritize effectively, and meet tight deadlines in a fast-paced environment.

7. Basic Analytical Thinking

Ability to understand data, track performance, and support simple analysis for reporting and decision-making.

8. Adaptability & Learning Agility

Quick to learn new processes, tools, and ways of working; able to adapt to changing priorities and business needs.

9. Integrity & Accountability

Demonstrates strong ownership, maintains confidentiality, and ensures compliance with internal policies and processes.

Key Deliverables

• Partnership Governance, SOP and it’s implementation
• Governance and compliance documentation and report
• Stakeholder alignment for contract legal agreement
• Partnership performance management & insight
• Budget administration process
• Data support for audit and management decision