Officer-Receivable Control & Reporting

Responsibilities

• Monitor the payment that Indosat received in B2B bank accounts 
• Update received Non-Virtual Account payment to decrease an outstanding 
• Reallocate overpayment or wrong payment updated to the right Billing Account based on collection request 
• Proceed the refund caused of security deposit, overpayment or wrong payment from customer 
• Coordinate with Internal finance and credit card issuer bank for refund payment 
• Virtual Account payment checking and processing un-automatic update payment to IT Vendors. 
• Realtime transaction payment checking for verification team 
• Provide Non-Virtual Account payment report for all Collection team (twice a week) 
• Provide received Cash In report periodically (Weekly and Monthly) for all AVP and VP in Receivables & Collection Assurance Division 
• Assist the customer who have payment obstacle 
• Prepare report to Management and Finance related to payment received 
• To ensure that all the payments are placed in the right Billing Account or even invoice level to decrease an open outstanding invoice. 
• Provide feedback to AVP for Manage service task performance 
• Monitor and evaluate team member(s) to achieve department objectives  
• To ensure talents are attracted, retained developed to meet organizational needs 
• Serve as a company representative for external related functions  
• To build a good network in the industry. He/she will have strong coordination with high level management of Customer’s organization.

Requirements

• Minimum bachelor’s degree from reputable university with finance/management/accounting background (Master’s degree desired/preferred but not required)
• 5+ years of experience in Payment & Collection management 
• Solid experience in business operation support best practices and implementation both technical and financial 
• Solid experience in business process operation and financial system  
• Proven experience in developing payment received monitoring & control, collection & bad debt recovery and bank reconciliation especially in B2B segment 
• Having comprehensive knowledge of business operation support concepts and implementation 
• Having comprehensive knowledge of Corporate Payment Process, Collection and Bad Debt recovery concepts and implementation  
• Strong best practice understanding in the field of business system platform, finance and compliance to enhance revenue, collection and productivity of products and services. 
• Highly entrepreneurial self-starter and manager/coach by hands-on in defining objectives and producing deliverables in a fast-paced environment 
• Strong leadership skills and capabilities  
• Strong blend of analytical, decision-making and creative problem-solving skills 
• Excellent in communication, presentation and negotiation skills capabilities 
• Excellent in people management and human resource development 
• Proven ability to work across different functions, business units, geographies, and cultures 
• Excellent written and verbal English communication