REQUIREMENTS

Education: Bachelor’s degree in economics, finance, business or engineering.

Experience: Seven to ten years in telco, broadband or subscription pricing, revenue management or commercial finance, with experience leading people or commercial workstreams.

Financial Modelling: Advanced Excel skills covering pricing, unit economics, forecasts, business cases and sensitivity analysis.

Business Acumen: Ability to balance customer affordability, growth, margin and network capacity using measurable commercial decisions.

Leadership and Communication: Ability to coach officers, influence cross-functional stakeholders and defend recommendations to Finance and senior leadership.

PREFERRED QUALIFICATIONS

• Master’s degree in a relevant discipline.
• Experience with FWA or fixed broadband pricing, device financing and recurring subscription economics.
• Working knowledge of SQL or Power BI and billing or revenue assurance processes.

Job Description

KEY RESPONSIBILITIES

1. Pricing Strategy and Portfolio Economics

• Develop monthly and advance-payment plans, installation fees, device pricing and installment options in coordination with Product Development.
• Develop pricing for additional data and service upgrades with the Network team; recommend price changes through the Head of Product FWA, Finance and the pricing approval forum.

2. Promotion Governance and Business Cases

• Evaluate acquisition, retention and renewal programmes through additional profit contribution, subsidy, payback and return assessments before and after launch.
• Approve promotions only within the delegated mandate and approved budget; escalate exceptions and stop programmes that do not meet agreed economics.

3. Revenue Planning and Performance

• Own FWA revenue forecasts, average revenue per customer plans and gap-closing actions against annual business targets; review acquisition, recurring and additional service revenue weekly.
• Maintain the FWA business case with Finance for annual planning and the long-term business plan, including sensitivity analysis and monthly variance explanations.

4. Revenue Assurance and Channel Economics

• Coordinate investigation and closure of price configuration errors, unauthorised discounts, promotion abuse and unpaid service entitlements.
• Assess device costs, partner discounts, channel margins and commissions with Sales Planning and channel owners to maintain affordable acquisition costs.

5. Acquisition and Base Leadership

• Set priorities, budgets and commercial guidelines for the two officers covering acquisition and customer base management.
• Review acquisition quality, active customer growth, customer attrition, renewal and programme returns; coach the team and align corrective actions with Network, customer lifecycle management teams and Regional teams.

6. Cross Functional and Pricing Governance

• Coordinate FWA pricing with Pricing and Marketing teams to avoid conflicts with other company offers; escalate cross-portfolio proposals for approval.
• Present revenue outlook, commercial risks and pricing recommendations to senior management; track competitor pricing and recommend evidence-based responses.