Date:  Jun 12, 2024

AVP-Sales Channel & Product Delivery



Employment Status:  Permanent
Department:  Group Digital Delivery

Responsible for defining requirements, improving delivery processes, managing resources and stakeholders, and driving efficiency and effectiveness in system delivery within the sales and distribution domain.

  • Asses, define, formulate and review solution, manage delivery for application and system related to Channel, Sales and Distribution specifically for Sales Channel and Product Delivery
  • Manage application developers and vendor partners for Agile and Waterfall (two-speeds operational approaches) for solution, development and delivery of the required application and system.
  • Manage bucket man-days for development and delivery support from vendor.
  • Subject matter expert for technical business solution and delivery support to ensure that the project deliverables are in accordance to the defined solution and time plan
  • Quality of the services monitoring after activation and or launching in the live system to ensure and to improve the quality delivery of the services


  • Minimum University Degree (S1), with major study in Informatics / Computer / Electrical / Telecommunication / Industrial Engineering.
  • Agile certification is an advantage.
  • Has experience at minimum 5 years in telecommunication industry, especially in Sales and Distribution and Partner Relationship Management (PRM) technology design, solution and delivery would be an advantage.
  • Excellent communication in both Bahasa Indonesia and English.
  • Excellent technical writing and reporting.
  • Excellent presentation and persuasion skills.
  • Excellent knowledge of telecommunication business in general.
  • Excellent understanding of general and specific business processes within the business users.
  • Excellent knowledge of IT system landscape and technology roadmap.
  • Excellent in analytical thinking
  • Capable of working independently and as a member of team
  • Has an excellent knowledge of Sales and Distribution System, Partner Relationship Management (PRM)
  • Has an Excellent knowledge of Agile Framework and Waterfall Methodology
  • Extensive experience in managing end-to-end demand lifecycle process (requirement, solution and delivery), budget, governance and resources.
  • Has an Excellent end to end Delivery Management (Project Management / Scrum Master / Vendor Management)
  • Very good understanding of the overall system architecture and integration, IT application and system solution and design, database design, infrastructure design and services of the telco
  • Very good understanding of the system bucket man-days management, review, optimize and approve bucket to keep budget stability.
  • Has a good knowledge of Business Process Framework, Application Framework.
  • Has a good knowledge of Mobile Application, front end channel (USSD, SMS, WEB, API, etc), system and application integration, Artificial Intelligent (AI) technology and Digital.
  • Familiarity with Enterprise-Architecture and Infrastructure.