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Date:  Feb 20, 2026

AVP-Operation Platform Development

Location: 

ID

Level:  Managerial
Employment Status:  Permanent
Department:  Group Network Operations
Description: 

Role Purpose

  • Lead the design, development, and evolution of digital platforms supporting Telco Network and Service Operations (OSS/BSS, analytics platforms, automation platforms).
  • Drive modernization of operation platforms to enable data-driven, API-enabled, and cloud-native network operations.
  • Translate network operation requirements into scalable digital platform capabilities and reusable services.
  • Enable seamless integration across OSS, BSS, data, AI, and cloud platforms to support operational intelligence and automation.
  • Ensure platform reliability, scalability, security, and performance aligned with enterprise architecture standards.
  • Govern platform lifecycle including architecture design, development roadmap, release management, and continuous improvement.
  • Manage collaboration with managed service partners, system integrators, and technology principals from solution design through delivery and adoption.
  • Work closely with Network Operations, Data & Analytics, AI teams, and Cloud teams to ensure platforms effectively support AI/ML and automation use cases.
  • Ensure digital platforms meet operational SLAs, cybersecurity requirements, and regulatory standards.
  • Optimize platform cost, performance, and technical debt through proactive lifecycle management.

Qualification

  • Educational Background:
    • Bachelor’s degree in computer science, Information Systems, Telecommunications Engineering, or related field.
    • Master’s degree preferred (Digital Transformation, Enterprise Architecture, Technology Management).
  • Certifications (advantageous but not strictly mandatory):
    • Cloud certifications (AWS, GCP, Azure).
    • TOGAF or Enterprise Architecture certification.
    • ITIL / DevOps / Agile delivery certifications.
    • Telco OSS/BSS or TM Forum certifications.

Experience

  • Digital Platform & Technology:
    • Minimum 7–10 years of experience in digital platform development, OSS/BSS, or large-scale enterprise systems.
    • Proven experience designing and delivering enterprise-grade, high-availability platforms.
  • Telco Operations Domain:
    • Strong exposure to network operations, service assurance, fulfillment, and performance management systems.
    • Experience modernizing legacy telco platforms into cloud-native or API-driven architectures.
  • Leadership & Collaboration:
    • Experience leading cross-functional technical teams and managing complex vendor ecosystems.
    • Proven track record delivering large transformation programs in regulated environments.

Skills

  • Technical Skills:
    • Strong understanding of OSS/BSS platforms, microservices, APIs, integration middleware, and event-driven architectures.
    • Experience with cloud-native platforms, containerization, CI/CD pipelines, and DevOps practices.
    • Knowledge of data platforms, observability tools, and platform performance monitoring.
    • Familiarity with cybersecurity, data privacy, and platform resilience principles.
  • Business & Analytical Skills:
    • Ability to translate operational requirements into scalable platform architectures.
    • Strong analytical capability to assess platform performance, cost, and technical risk.
    • Skilled in roadmap development, prioritization, and investment justification.
  • Soft Skills:
    • Strong communication skills to align business, technical, and executive stakeholders.
    • Leadership mindset with ability to drive execution across multiple teams.
    • Structured problem-solving and decision-making under complexity.
    • High accountability for platform reliability and operational impact.

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