Date:  Jun 12, 2024

AVP-Integration Solution



Employment Status:  Permanent
Department:  Group IT & Digital Solution Development

Plan IT architecture, capacity for defined IT domain and design the complete solution to passing IT delivery based on evaluation of utilization and cost.

Strategic Planning

  • Translate the Company, Group, Division Vision, Mission, and Strategy into the domain work plan
  • Provide and clarify the domain objectives for the team
  • Establish the domain KPI based on organizational scorecard
  • Manage the domain’s budget based on work-plan and control the utilization/realization of it

In order to ensure specific domain operates on budget and help contribute to organizational goals.

Solution Development

  • DEFINE and PROVIDE Solution Architecture in COLLABORATION with Related Team.
  • DEVELOP effective and efficient solutions, which is represented by the value of proposed solutions in terms of investment and cost of resources required, of the requested use-cases from respective users within the expected time and the desired business outcomes. The solutions should incorporate end-to-end design impacts to system capacity, system features and capabilities, system performance and availability, system operation, business process, operational process, SLA, customer experience, and all IT Service Design aspects.
  • DEVELOP project timeline and resources plan to execute the solution development and deployment

System Capacity Management

  • EVALUATE system utilization based on periodic report from Operation Team.
  • TRANSLATE business requirement into system capacity requirement.
  • DEFINE capacity expansion plan according to capacity requirement.

System design and architecture improvement

  • EVALUATE current system design and architecture, aligned with Group reference architecture, and benchmark with best practice at the same industry.
  • DEVELOP the best practice design and architecture as a target reference architecture for Indosat
  • PLAN for design and architecture improvement towards efficient and effective and ready for digital experiences

System Performance Management

  • EVALUATE current system performance based on input from respective stakeholders including business and technology.
  • TRANSLATE business performance and customer experience into system and services performance SLA/KPI.
  • PLAN and DEVELOP program and initiatives for achieving target performance

Budgetary Plan and Sourcing Process

  • DEVELOP use-case of the proposed solution to represent the value of the proposed solution (investment, business outcomes, assumptions made, payback period)
  • INITIATING annual budgetary plan which includes new capabilities, capacity expansion, features enrichment and system transformation.
  • SUPPORT for budget approval process incorporation with another related team
  • SUPPORT for sourcing process including development related documentation (TOR, TE, and others)

Technology Strategy and Standardization

  • KEEP UP with global trends and technology update.
  • DEVELOP and MANAGE the technology plan and standards.
  • DEVELOP principles and selection method accordingly for the best and most suitable Partner and Technology.

Supporting Project Execution

  • SUPPORT project implementation
  • MONITOR project implementation


  • ​Lead coordination and discussion for making decision related to domain strategy, budgetary, solution, implementation plan under the domain
  • Lead coordination to build high level plan under the domain and lead development of more detailed plan
  • Review and monitor execution of the plan
  • Review and provide approval for solution and plan under the domain
  • Provide feedback to DH for architecture strategy, end to end architecture plan, budget planning, etc.
  • Manpower:
  • Leading solutioning activities to achieve the objective
  • Monitoring and evaluating project performance, providing recommendations to peers, supervisor and implement the actions
  • Providing feedback to DH for objective, process for the improvement.




Minimum bachelor’s degree (S1) in telecommunication / computer science / computer engineering, preferable Master Degree (S2) with major study in Informatics

Related Experience:

Has experience at minimum 5 years in telecommunication industry, especially in Integration (Middleware) technology design and solution.

General Skills:

  • Excellent communication in both Bahasa Indonesia and English.
  • Excellent technical writing and reporting.
  • Excellent presentation and persuasion skill capabilities.
  • Excellent knowledge of telecommunication business in general.
  • Excellent understanding in general and specific business process within the business users.
  • Excellent knowledge of IT system in detail and technology roadmap

Specific Skillset (Domain):

  • Has an excellent knowledge of Middleware: API Gateway, Enterprise Service Bus, Order Management (Oracle/Tibco middleware would be an advantage)
  • Has an excellent knowledge of Provisioning System, Order Capture Management and Product Catalog
  • Hands-on development skills across Middleware platform (Oracle, Tibco, Microservices with Containerization architecture)
  • Advanced Knowledge on some language programing such as Java, Erlang, etc.
  • 5+ Years’ Experience on middleware platform
  • Has experience and excellent knowledge on Modern Application Development Landscape: Container Centric, PaaS
  • Has experience and knowledge on Monolithic and Microservices Architecture to support system integration
  • Has good knowledge of Customer Apps, Customer Management and CRM
  • Has good knowledge on Digital Solution: API Monetization; IoT; Digital Customer Touch Point; Digital Marketing
  • Strong in Agile practice, service-oriented environment and better development practice.
  • Good knowledge of agile methodology and framework like Scrum, Kanban, XP, Crystal, FDD.
  • Good knowledge about Agile techniques like user stories, continuous integration, ATDD, TDD, continuous testing, pairing, automated testing, and Agile games.
  • Ability to take decision and commitment to deliver product on time.
  • Has a good knowledge on Business Support System for Telco Services
  • Has a good knowledge in ISS (Infrastructure) in the area of server, storage, database, container, cloud, & virtualization, backup system, desktop, local/wide area network, data center and disaster recovery.
  • Has a good knowledge in IT application and system design, database design and infrastructure design.
  • Has a good knowledge in Business Process Framework (eTOM), Application Framework (TAM) and Information Framework (SID), IT Service Management (ITIL).