AVP-Head of HR Process Improvement

Role Purpose

Responsible for implement initiatives that enhance the efficiency, effectiveness, and overall experience of HR operations across the organization. This role focuses on reengineering HR processes, leveraging technology, and ensuring compliance and best practices are consistently applied. By streamlining workflows and improving systems, the role enables HR to operate more strategically and deliver better support to employees and the business.

Key Responsibilities

1. HR Process Optimization

• Map and analyze end-to-end HR processes across key areas such as recruitment, onboarding, learning & development, and performance management.
• Identify inefficiencies and improvement opportunities using data, systems analysis, and stakeholder feedback.
• Propose redesign processes leveraging digital tools and automation to improve speed, consistency, and employee experience.

2. Business Analyst

• Ensure seamless integration of HR systems (e.g., SAP SF, SAP Concur) and alignment with business needs.
• Collaborate with HRIS  to deploy digital and AI-powered solutions that enhance HR service delivery.
• Continuously evaluate systems and recommend upgrades or enhancements based on usage, feedback, and innovation.

3. HR Transformation Projects

• Executes modernization initiatives focused on improving HR operations through technology
• Define project scope, roles, timelines, and success metrics.
• Track implementation and measure impact using relevant KPIs.

Qualifications

• Bachelor’s degree in Industrial Engineering, Information Systems, or a related field required.
• 5–7 years of experience with a focus on HR operations, process improvement, or HR systems.
• Experience in HRIS implementation or digital transformation projects preferred.
• Strong understanding of HR processes and supporting technologies.
• Excellent skills in analysis, project management, and cross-functional collaboration.
• Technology and AI enthusias