Competency

Definition

Expected Behavio

Strategic Thinking

The ability to anticipate long-term trends, opportunities, and risks.

Ability to define long-term product and AI strategy.

Cross-functional Leadership

The capability to lead, influence, and collaborate effectively across diverse teams.

Skilled at influencing engineering, commercial, data, and operations teams.

Innovation Leadership

The ability to inspire, drive, and deliver meaningful innovation.

Track record of driving digital, AI, and core network innovation

Commercial Acumen

A strong understanding of business economics, customer value, market dynamics, and financial impact.

Ability to build business cases, pricing models, and partner ecosystems.

Execution Excellence

The discipline and capability to deliver high-quality outcomes reliably, on time, and within scope.

Strong program management and delivery discipline.

Communication & Stakeholder Management

The ability to communicate clearly, convincingly, and appropriately with stakeholders at all levels

Clear communicator with senior leadership and partners.

Change Leadership

The capability to lead teams and organizations through transformation, uncertainty, or shifts in strategy, technology, or operating models.

Ability to drive organization-wide adoption of AI and new product capabilities.