AVP-A2P Account Director

Role Purpose

Responsible for managing and growing strategic enterprise accounts within the A2P messaging business, with full ownership of revenue performance and client relationships. This role focuses on driving business growth through consultative selling, identifying upsell and cross-sell opportunities, and delivering tailored A2P messaging solutions that meet client needs.

Qualification:

• Bachelor’s Degree is preferable. 
• Min 3-5 years managerial experiences
• Good knowledge of A2P Business Flow
• Experience working with MNOs, Regulator, Aggregators and Merchants
• Good understanding of A2P Business
• Good written and oral communication skills
• Proficiency in Microsoft office application
• Good negotiation skills
• Have good ability in managing internal good governance

Area of Responsibilities

• Key Account Management 
  • Manage and grow relationships with key enterprise clients (banks, fintech, e-commerce, OTT players).
  • Act as the primary point of contact for strategic accounts.
• Revenue Growth & Sales Ownership
  • Own revenue targets for assigned A2P messaging accounts.
  • Identify upsell and cross-sell opportunities across messaging products (SMS, CPaaS, OTT channels).
• Client Engagement & Solution Selling
  • Understand client needs and translate them into tailored A2P messaging solutions.
  • Provide consultative selling across use cases (OTP, notifications, marketing campaigns)
• Commercial Negotiation & Deal Structuring
  • Lead pricing discussions, contract negotiations, and commercial agreements.
  • Structure deals to balance competitiveness and profitability.
• Market & Customer Insight 
  
  • Gather market intelligence and customer feedback to identify trends and opportunities.
  • Provide insights to Product and Strategy teams for product improvement.